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Huayang commitment

Service readiness

1.According to the requi愛能rements of the sales contract o什小r customer requirements, the techni日鐘cal department is responsible fo紅懂r the preparation of the necessary t算也echnical data on the product, etc., 暗人and the quality planning and preparat光著ion plan should be carried out if街為 necessary.

2.The sales department is responsi慢區ble for promoting and introducing pr這市oduct performance an子睡d use methods and occ相務asions to users. Responsib線喝le for collecting the feedback in讀飛formation and requireme睡弟nts of users using product知火s, investigating the needs 事風of users, and timely passi關書ng the information to relevant 書線departments.

3.According to the contract requ件師irements, the production depart北文ment is responsible for the organi對那zation of production and車理 the delivery of products, and th小醫e sales department is線低 responsible for the safe, ac吃樂curate and complete delivery南很 of products to the user's de黃林signated location.

After-sales service

1.According to the contract, the establ門東ishment of user file務理s, timely processing 說土of user feedback information, to ful答快fill the commitment 費飛to the user.

2.Carry out visits to users from ti火快me to time, widely solic火醫it users' opinions on the quality動土 of the company's products and線新 services, general users can sol雜外icit, inquire by letter or telepho著了ne, and make records.

3.Implement a 24-hour emergency re雜綠sponse mechanism and regular劇著 visits, and provide technical advi吃鐘ce, training and guidance.

4.Product quality or engin林科eering problems, the company sent報黃 technical personnel場農 to the site of product use, in都讀vestigation and veri好很fication and timely process到技ing, processing records理線.

Solemn promise

1.The company strictly im友間plement the supply contr微北act, according to the r城校equirements of production.

2.Delivery of goods as ag唱場reed in the contract (generally秒件 delivered to the designate微海d construction site within 24 h鐘件ours after receiving the fax of the g章服oods). After the arrival of goods土訊, both sides jointly 和年check the goods, if there a公有re obvious appearance qual輛她ity problems, can uncondition喝北ally return and exchange q看姐ualified products.

3.You operate strictly in accordan服工ce with the requirements of the pro少子duct instruction manual issued by ou她農r company. We guarantee that except for區就 man-made damage and irr來票esistible natural disasters, ou黃暗r company is responsible for the qual農些ity of the product. In case of damage,學讀 our company is responsib廠市le for replacing it for you free of ch門工arge.

4.We shall be responsible fo自間r the delay of the project愛村 or other losses caused by our公著 quality problems.

5.Customer complaints w大放ithin 2-3 hours to reply, within 計司24 hours to solve.

6.The company is res行外ponsible for product quali還笑ty to the end.

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