Our company takes "f說他irst-class products, first-房她class service, improvement飛錢 and innovation, customer satisfactio時到n" as the quality policy, to知校 provide customers with high-quality 姐時product services on time, to meet and家錯 exceed their hopes a歌短nd requirements for quality commitme鐘吧nt. To this end, we have established a 從窗complete set of service system ac資美cording to IS09000 family standard道金s, the specific service proce少報dures are as follows:

Service readiness：&nb制請sp;

1. According to the requirements of時他 the sales contract or 亮輛customer requirements, the technical d用工epartment is respons師現ible for the preparation of th能綠e necessary technical data on the p司司roduct, etc., and the quality plannin木新g and preparation plan sho師報uld be carried out if n路去ecessary.

2.The sales department is r看來esponsible for promoting and introduc靜好ing product performan內湖ce and use methods and occasions to 區時users. Responsible for collecting the f離我eedback information and requir書家ements of users using 白對products, investigating唱國 the needs of users, a窗東nd timely passing the inform暗數ation to relevant de自一partments.

3. According to the contract requi煙日rements, the production depar裡個tment is responsible for th站站e organization of production a到美nd the delivery of products, a快員nd the sales department is responsib舊腦le for the safe, accurate an頻錢d complete delivery of p間讀roducts to the user's designat花道ed location.

After-sales service： 

1. According to the contrac服人t, the establishment of 算都user files, timely pr友動ocessing of user feedb數老ack information, to fulfill the com友票mitment to the user.

2.Carry out visits to users from日文 time to time, widely soli也火cit users' opinions on the離黃 quality of the company&妹腦#39;s products and services, ge海東neral users can solicit, inquire by l黑老etter or telephone, and make reco話腦rds.

3. Implement a 24-hour e還坐mergency response mechanism and re歌身gular visits, and prov都見ide technical advice,物北 training and guidance他就.

4. Product quality or engi會微neering problems, the company sent t美章echnical personnel to the 快綠site of product use, 我器investigation and verification and ti行區mely processing, processing record少算s.

Solemn promise： 

1. The company strictly im日但plement the supply cont內懂ract, according to the requirem錢問ents of production.

2. Delivery of goods as agreed i路微n the contract (generally de為吧livered to the designated co金購nstruction site within錢森 24 hours after receivi機一ng the fax of the goods). After t吧拿he arrival of goods, both sides j男老ointly check the goods, if there are友醫 obvious appearance 窗高quality problems, can 時家unconditionally return and ex道事change qualified products.

3. You operate strictly in ac火行cordance with the requirement答頻s of the product instruct河嗎ion manual issued by 章窗our company, our company現子 guarantees: in addition to man-made電在 damage and irresistible natural di國愛saster damage, our company is respon票議sible for the quality, wher數笑e damage occurs, our compa鐵雨ny is responsible for free repla媽紙cement for you.

4. We shall be responsib朋木le for the delay of the projec了物t or other losses cause懂外d by our quality pro照雜blems.

5. Customer complaints within 2遠亮-3 hours to reply, within 24 hours t去議o solve.

6. The company is responsible for produ近問ct quality to the en這離d.