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Huayang commitment

Service readiness

1.According to the requirements o議長f the sales contract or customer requi化花rements, the technical d房服epartment is responsible for子刀 the preparation of the neces什工sary technical data 知服on the product, etc., and the quality問知 planning and preparation pl裡東an should be carried out if necessar為鐘y.

2.The sales department is離上 responsible for promotin少放g and introducing product per哥通formance and use methods and occasion家子s to users. Responsi有資ble for collecting the feedback info紙開rmation and requirements of users u美問sing products, investigating the needs 做靜of users, and timely passing the i議花nformation to relevant d林相epartments.

3.According to the contract r計林equirements, the production de下資partment is responsible for the org們街anization of production and the delive爸和ry of products, and the銀短 sales department is res車森ponsible for the safe, accurate and飛線 complete delivery of product拿日s to the user's designated離喝 location.

After-sales service

1.According to the con現舞tract, the establishm兒習ent of user files, timely 女麗processing of user feedback informat高跳ion, to fulfill the co醫看mmitment to the user.

2.Carry out visits to us都門ers from time to time, widely solicit地公 users' opinions on the quality of t服商he company's products and services, g爸謝eneral users can solic習近it, inquire by letter or 笑微telephone, and make records.

3.Implement a 24-hour emergency r好匠esponse mechanism and regu刀木lar visits, and provide technical a什老dvice, training and guidance.

4.Product quality or engineeri有數ng problems, the company sent technic也遠al personnel to the site of produc習火t use, investigation and ve水生rification and timely proces機兵sing, processing records要他.

Solemn promise

1.The company strictly impleme又短nt the supply contract, accordi窗秒ng to the requirements of produ門開ction.

2.Delivery of goods a森問s agreed in the contract (generally 電還delivered to the designated const他做ruction site within 24錯這 hours after receiving the fa刀習x of the goods). After the算北 arrival of goods, both sid件事es jointly check the goods, i中錢f there are obvious appearan去微ce quality problems, can unconditio場劇nally return and exchange qual鄉藍ified products.

3.You operate strictly in船影 accordance with the requiremen放鄉ts of the product instruction m短她anual issued by our comp我女any. We guarantee that except fo車事r man-made damage and irresistib相樂le natural disasters, o不作ur company is responsible for th時放e quality of the product. In朋那 case of damage, our company is respon市生sible for replacing it for you f畫農ree of charge.

4.We shall be responsible for th體相e delay of the project or other lo厭煙sses caused by our qu秒謝ality problems.

5.Customer complaints w吧飛ithin 2-3 hours to reply, 森是within 24 hours to solve.

6.The company is responsible for produ知舊ct quality to the end.

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